Elevate your career as a Senior Security Consultant at Akamai, providing expert consultancy in security integration and customer support. Lead your clientele in effective Internet strategies and solutions.As a senior member of the Qualified Services team, you will blend talent in customer management with technical proficiency. This role demands commitment to client success, with responsibilities that include acting as the main security point of contact.
Your expertise will enhance service delivery and improve client engagement across multiple platforms.Key Responsibilities:Serve as primary contact for customer inquiries and integrated account teamCollaborate with business units to ensure service quality and efficiencyIdentify service enhancements and resolve potential issues proactivelyCommunicate effectively with customers and partners on deliverablesRequirements:8 years of experience in IT and customer-facing rolesBachelor's degree in Computer Science or related fieldStrong knowledge of web security and network technologiesProven ability to build trust and influence clientsExperienced in managing multiple technical projects simultaneouslyUtilize your expertise in security and consultancy to drive customer satisfaction at Akamai.#J-18808-Ljbffr