Supervisor, Creative Services and Strategy (Temporary, Full-time) Vancouver

Requisition Number: SUPER001989

Locations

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Description

Are you ready to lead a creative team and bring meaningful campaigns to life that inspire hope and support lasting change in our community?

Reporting to the Manager, Marketing (MM) the Supervisor Creative Services & Strategy (SCSs) is responsible for overseeing creative strategy, the creative process and project management for Union Gospel Mission’s Creative Services (CS) team. Working closely with the Marketing & Communications team, the SCSS champions, stewards and elevates the UGM brand, developing brand guidelines, creative standards and consistency across channels. The SCSS leads the CS team in concepting and executing deliverables that meet fundraising, marketing and organizational goals. The SCSS coordinates the planning, resourcing, and scheduling of CS deliverables within established timelines and budgets. As the liaison between internal clients and CS, the SCSS provides excellent client service throughout all stages of a project.

This is a temporary, full-time (37.5 hours per week) position. The starting range for this position is $31.92 to $34.88 per hour.

Who We Are

Demonstrating the love of Christ, UGM feeds hope and changes lives through a faith-based continuum of care. We are a proud member of the Canadian Council of Christian Charities and have earned the Best Christian Workplace award again in 2021. We provide competitive salaries, generous vacation and sick leave, an RRSP matching program, as well as the potential for educational assistance and flexible work arrangements. In addition,



our extensive benefits plan is fully employer-paid and includes extended dental and medical, as well as $4,500 per year in pooled paramedical expenses. A focus on employee resilience, support for professional development, engagement in meaningful work, and a fun and caring environment are all part of being a member of the UGM team. If you are someone who desires to learn and grow, has a passion to serve and make a difference, and connects with others with both humility and humour, then you will be a great fit at UGM.

Main Duties & Responsibilities

- With the Manager, Marketing, align creative direction and brand with UGM’s overall strategic plan, fundraising goals and multi-channel campaigns. Multi-channel campaigns include: advertising, print, digital, broadcast (radio, television), out of home (transit, billboards, bus shelters), signage, vehicle wraps, banners and special
- Work closely with Senior Development Officer, Marketing to ensure all creative assets effectively support campaign tactics and goals.
- Lead a collaborative creative process with the CS team, internal clients and project stakeholders to brainstorm and creatively solution marketing and communication pieces that meet a project’s goals, messaging, target audiences, and creative strategy as outlined in the creative brief. This includes Research & Discovery, Concept Development & Presentation, Storyboarding, and Design




- Lead discovery meetings with internal clients to identify project goals, objectives and deliverables.
- Develop clear, actionable creative briefs based on client discovery meetings which outline a project's purpose, objectives, measurable goals, target audiences and insights, creative deliverables, creative direction, and details for each creative involved, ensuring CS team members have all resources needed to successfully execute on their assigned tasks
- Develop creative strategy for deliverables based on client goals, objectives, budget, and target audiences, making clear recommendations on the deliverables and creative direction that will best meet the project's purposes.
- Conduct target audience insight as needed to develop creative strategy that informs the verbal and visual language so that CS team members have a unified creative direction, and so that final deliverables resonate with target audience motivations, needs, and goals.
- Communicate regularly with internal clients to provide updates and project proofs.
- Develop and maintain feedback loop process for internal clients and CS team.
- Submit UGM materials created by CS for award consideration in applicable arenas.

Project Management & Production

- Oversee production of creative, cost effective, engaging solutions for communicating UGM’s message to a vast audience of community members, donors, volunteers and internal and external
- Manage the effective sequencing and execution of projects and campaign work by balancing schedules, deadlines and resources, and by ensuring timely rollout of all
- Coordinate the assignment and delivery of all incoming projects via Project Request

📌 Supervisor, Creative Services and Strategy (Vancouver)
🏢 Union Gospel Mission
📍 Vancouver