Serve TD customers onsite in Montréal by processing financial transactions and recommending banking solutions tailored to their needs.
As a Customer Experience Associate, you will support TD Canada Trust customers through accurate transactions, advice, and concern resolution. You will identify needs, promote suitable products, and complete branch processes while following procedures, regulations, and TD’s Code of Conduct and Ethics. The role requires clear communication and careful handling of confidential matters.
Key Responsibilities: Process deposits, withdrawals, and bill payments accurately
Determine customer needs and recommend suitable banking solutions
Resolve concerns and escalate non-standard activities appropriately




Promote banking solutions and complete business processes timely
Recommend operational improvements supporting operational excellence
Requirements: High School diploma and/or one year relevant experience
Robust administration, organization, planning, and time management skills
Hands-on knowledge of Word, Excel, Outlook, and internet
Initiative, accuracy, attention to detail, and adaptability
Effective verbal and written customer communication skills
Bring accurate transaction processing, thoughtful advice, and customer experience skills to TD Canada Trust in Montréal.

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📌 TD Customer Service Banking Associate (Quebec City)
🏢 TD Bank Group
📍 Quebec City