Patient Care Coordinator (Ontario)

Patient Care Coordinator (Ontario)

01 Nov
|
Resolve Sleep Health
|
Ontario

01 Nov

Resolve Sleep Health

Ontario

Compensation is competitive and commensurate with experience and professional designation. We offer a comprehensive perks package and opportunities for professional growth and development.
At Resolve Sleep Health, we believe better sleep leads to better days. Our team is passionate about helping Canadians across the country get the care they need to sleep well and feel their best. As we continue to grow, we're honoured to have been named one of The Globe and Mail's Report on Business Top Growing Companies for 2026 .
As Canada’s largest independent provider of sleep health services with over 145 clinics (and growing!), we’re transforming the way patients experience care. Through innovation, technology, and compassionate teamwork, we’re making sleep health accessible, effective, and life changing.
We are currently seeking a permanent full-time Patient Care Coordinator to join our team in Toronto, ON.
Clinic Location: 123 Edward Street Unit #811 Toronto
In this important front-line role, you'll be the first point of contact for patients—setting the tone for a positive, supportive experience from start to finish. You’ll help keep the clinic running smoothly, support our clinical team, and play a key role in delivering excellent care.
What you’ll be doing: Welcoming patients and helping them navigate their care journey with friendly, high quality service standards
Coordinating appointments, managing referrals, and providing administrative support
Educating patients on sleep therapy assessments, support and equipment
Handling insurance claims, payments,



and billing
Supporting sales of therapy products and resupply
Contributing to a clean, organized, and well-functioning clinic environment
Acting as a role model and ambassador to the company by living our shared Resolve Sleep Health values
What you bring: A passion for people and exceptional customer service skills
Detail-oriented and a quick learner who thrives in a busy clinic
A team-first mindset and a solutions-focused approach
Previous experience in healthcare, administration, or customer service
Comfort with digital tools, including attention to detail and accuracy in EMR systems, documentation and virtual care (training provided)
Bonus points for additional languages
Why you’ll love working here: We know our people are the key to our success, so we invest in making Resolve a great place to work, with:
Competitive pay with incentive opportunities
RRSP's
Employee Family Assistance Program
Wellness + vacation hours
Employee discounts on products/services
A supportive, passionate, and fun team culture
This is more than a job — it’s a chance to make a real difference.
We’re committed to fostering an inclusive workplace that reflects the communities we serve. We welcome applicants from all backgrounds and will provide accommodations as needed throughout the hiring process.
We thank all candidates for their interest; however, only those selected for an interview will be contacted.
Internal applicants have until end of day November 12, 2026 to apply.

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📌 Patient Care Coordinator (Ontario)
🏢 Resolve Sleep Health
📍 Ontario

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