Coordinate optical clinic care at FYidoctors Grande Prairie through patient-focused service, appointment management, and eyewear support across a full time schedule.
This Patient Services Specialist position supports patients throughout their clinic visits and communications. You will coordinate appointments, prepare prescription printouts, manage payments, and assist with eyewear pick-ups. Strong interpersonal skills, computer proficiency, and a passion for connecting with patients are important for this work.
Key Responsibilities: Deliver exceptional customer service and positive patient experiences
Welcome patients and manage check-in and check-out
Coordinate appointments and prepare prescription printouts
Manage billing and payments for clinic services
Perform minor eyewear repairs and adjustments
Requirements: Excellent communication and interpersonal skills
Passion for connecting with patients
Proficiency with technology and computers
Experience using Microsoft Office Suite
Adaptability when priorities change
Use communication, coordination, and optical service skills to support patients and clinic operations at FYidoctors Grande Prairie.

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📌 Optical Clinic Patient Care Coordinator (Alberta)
🏢 FYihealth Group
📍 Alberta