Support TD Canada Trust customers in Dollard-des-Ormeaux through banking advice, service transactions, and digital education at a branch.
This Personal Banking Associate role serves customers with financial queries, new accounts, investment advice, and banking solutions. You will build relationships, identify needs, and guide customers to appropriate staff or internal partners. The position requires sound judgment with confidential matters and robust customer experience skills.
Key Responsibilities: Engage customers in advice needs, transactions, and problem resolution
Guide customers toward appropriate banking solutions and contacts
Educate customers about mobile, ATM, and online banking
Support scheduled cash and non-cash frontline transactions




Complete business processes and accurate customer documentation
Requirements: High School diploma and/or one year relevant experience
Complete Investment Funds Canada certification within 90 days
Use MS Office, branch software, and internet proficiently
Know banking solutions and processes for customer advice
Communicate courteously with customers and related teams
Bring customer relationship building, banking knowledge, digital education, and sound judgment to TD Canada Trust in Dollard-des-Ormeaux.

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📌 Personal Banking Associate Dollard-des-Ormeaux (Quebec City)
🏢 TD
📍 Quebec City