Support clients through Desjardins insurance services in Stouffville, working in office with a customer-focused approach. Handle questions, changes, claims, and billing needs.
As an Insurance Sales and Service Representative, you will build client relationships while delivering prompt, accurate, and friendly service. The full-time position includes explaining insurance availability, eligibility, coverage, policy changes, transfers, claims submissions, and billing, alongside sales activity.
Key Responsibilities: Deliver prompt, accurate, friendly customer service
Assist clients with insurance availability and eligibility
Explain coverage, policy changes, transfers, and billing
Support claims submissions and client questions
Maintain consistent, respectful client follow-up
Requirements: Commitment to exceptional customer service
Excellent problem solving abilities
Solid interpersonal and communication skills
Dependable, positive, team-oriented attitude
Property and Casualty or Life Licence preferred
Bring dependable service, insurance knowledge, and problem solving skills to client support within the Stouffville Desjardins Agent team.