Under the supervision of the Rural Supervisor of Health Information Management, the Program Assistant III role includes Patient Registration: Use of healthcare information systems. Collecting/verifying demographic and insurance info. Applying ID wristbands. Creating lifetime identifiers for non-Alberta residents. Supporting clerical registration tasks. Reception & Switchboard Duties: Operating switchboard, directing calls, taking messages. Opening/closing the office. Greeting clients and families. Wayfinding assistance. Managing code phones/alerts. Health Information Management (HIM) Duties: Prepping and scanning charts. Managing work queues. Release of Information. Professional Expectations: Maintain a positive public image. Ensure confidentiality per organizational and legislative guidelines. Exercise valuable judgment, initiative, and independence. Support scheduled downtimes. Perform other related duties as assigned.

Description:
The Program Assistant III provides a wide range of clerical support, with varying duties depending on the specified program/department. The Program Assistant III performs these tasks in accordance with established standards, and the Mission, Vision, Values, policies and procedures of Covenant Health. This position is covered by the terms and conditions of the AUPE General Support Services Collective Agreement.

Union: COV AUPE GSS

Unit and Program: BH HIM Registration

Primary Location: Banff Mineral Springs Hospital

Multi-Site: Not Applicable

FTE: 0.00

Posting End Date: 04-NOV-2026

Employee Class: Casual/Relief

Date Available: 16-NOV-2026

Length of Shift in weeks: Varies

Shifts per cycle: Varies

Days Off: Other

Minimum Salary: $25.72

Maximum Salary: $31.25

Vehicle Requirement: Not Applicable

Classification: Program Assistant III

Union: COV AUPE GSS

Unit and Program:



BH HIM Registration

Primary Location: Banff Mineral Springs Hospital

Location Details: As Per Location

Multi-Site: Not Applicable

FTE: 0.00

Posting End Date: 04-NOV-2026

Employee Class: Casual/Relief

Date Available: 16-NOV-2026

Hours per Shift: 7.75

Length of Shift in weeks: Varies

Shifts per cycle: Varies

Shift Pattern: Days, Evenings, Nights, Weekends

Days Off: Other

Minimum Salary: $25.72

Maximum Salary: $31.25

Vehicle Requirement: Not Applicable

Required Qualifications:
High School diploma or recognized equivalent required.

Additional Required Qualifications:
One-year related post-secondary certificate. Typing speed: 40–45 WPM. Medical Terminology Certification.

Preferred Qualifications:
Health Care Administration education preferred.

Hiring Requirements
The following must be provided prior to your first day of work:

Security Screening : As a condition of employment, all employees are required to provide a satisfactory Criminal Record Check and to disclose of previous convictions, record suspensions or pardons received for charges of sexual assault or other sexual offences to Covenant Health prior to commencement of any work, including training or orientation shifts.

Be the Difference
Covenant Health invites you to be the difference in people's lives, your career, and your community. Guided by faith-based values, integrity, and compassion, every role contributes to person-centered care and a deeper purpose. Employees are supported through mentorship, education, and growth opportunities, working with inclusive teams that value collaboration and belonging. Together, Covenant Health advances healthcare innovation and shapes a healthier, more compassionate future for Alberta and beyond.

Create and manage profiles for future opportunities.

#J-18808-Ljbffr

📌 Program Assistant III (Alberta)
🏢 Covenant Health Canada
📍 Alberta