Lead guest experience at ALO through client connection, product education, and sales-floor coaching. This full-time retail role requires opening, closing, and weekend availability.
The Sales and Service Lead guides service standards and supports store performance through engagement, education, and interaction. You will build client relationships, analyze reports, develop workforce solutions, and lead selling initiatives. The role also includes business partnership, associate development, and operational execution.
Key Responsibilities: Lead exceptional guest experiences through connection and product education
Coach team members and provide feedback addressing service gaps
Analyze reports and implement action plans for deficient areas




Develop workforce solutions and lead store selling initiatives
Oversee associates, cashiers, recruitment, and talent development
Requirements: Two or more years in client-centric sales environments
Proven leadership capabilities and excellent decision-making skills
Excellent interpersonal and written communication skills
Availability for opening, closing, weekend, and holiday-season shifts
Ability to move throughout stores and lift up to 50 pounds
Bring sales leadership, client relationships, product education, and coaching expertise to ALO’s guest-focused retail workplace.

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📌 ALO Sales and Service Lead (Quebec City)
🏢 Alo
📍 Quebec City