Turn every doorstep interaction into professional customer service while delivering orders safely, accurately, and on time. Communicate clearly with diverse customers and dispatch.
This Delivery Driver role represents the brand during the final customer journey stage. You will complete trained deliveries, answer questions, communicate complaints accurately, and maintain professional conduct on the road. When needed, shift into in-store guest service, inventory, or store upkeep during downtime and break coverage.
Key Responsibilities: Provide excellent customer service during every delivery
Communicate clearly with diverse customers and dispatch
Complete deliveries as instructed through training
Maintain qualified appearance and conduct
Support in-store operations during downtime or coverage
Requirements: Fluent English communication skills
Ability to create meaningful customer connections
Initiative, dependability, punctuality, and consistent performance
Smartphone, data plan, and car charger
Provincial Cannabis Certification and criminal record check
Use customer service, communication, and delivery skills to represent the brand professionally at every doorstep and store interaction.

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📌 Customer Service Delivery Driver (Ontario)
🏢 FIKA
📍 Ontario