Customer data architecture and identity resolution define this technical Specialist role supporting a unified profile within the CDP and CRM ecosystem.
Reporting to the Digital Analytics Manager, you will maintain data models, schemas, event structures, and naming conventions. You will ensure customer data is standardized, stitched, and activation-ready across marketing and analytics platforms. The work emphasizes technical data operations rather than interpreting insights or defining marketing strategy.
Key Responsibilities: Define and maintain unified customer profiles and data models
Own schemas, properties, events, and naming conventions
Diagnose discrepancies and improve data freshness, completeness, accuracy
Manage identity stitching across emails, cookies,



identifiers, channels
Ensure web, CRM, and offline data ingestion and normalization
Requirements: Four years working with CDP, CRM infrastructure, or marketing operations
Technical understanding of databases, pipelines, and identity resolution
Knowledge of data modeling and event tracking standards
Valuable SQL understanding for validation and auditing
Bilingual written and spoken communication
Apply your CDP, data modeling, SQL, and identity resolution expertise to reliable customer data operations.

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📌 Customer Data Platform Specialist (Quebec City)
🏢 Vacances Air Canada / Air Canada Vacations
📍 Quebec City