Construction materials customer service defines this Etobicoke position at Convoy, emphasizing product procurement, orders, and customer communication. Support customers from 180 Bethridge Rd.

As a Customer Service Specialist, you will assist customers with roofing, building envelope, and below grade materials. The work includes processing orders, quotes, and returns while coordinating deliveries or pickups with operations. You will also explain product applications, manage supplier purchase orders, and record payments accurately. Convoy seeks self-sufficient, motivated candidates who communicate effectively and make sound decisions.

Key Responsibilities:

- Process customer orders, quotes, and returns
- Coordinate customer deliveries and pickups with operations




- Educate customers about products and applications
- Generate, place, and confirm supplier purchase orders
- Receive payments and log sales in computer systems

Requirements:

- Customer product procurement experience, preferably construction-related
- Strong problem-solving skills and accurate responses
- Excellent written and oral communication skills
- Solid decision-making ability and initiative
- Organization, attention to detail, and respectful teamwork

Apply customer service, construction product knowledge, and administrative accuracy to support Convoy customers and operations in Etobicoke.

📌 Construction Materials Customer Service Specialist (Toronto)
🏢 Design Engineering
📍 Toronto