Handle complex liability claims for ClaimsPro across southwestern Ontario, using investigation, analysis, negotiation, and strong client communication skills. This is a hybrid-based position.
The Liability Adjuster supports field requests throughout Burlington, Oakville, Hamilton, Niagara, and Haldimand/Norfolk. Relevant experience may include Commercial General Liability, Accident Perks, Auto Bodily Injury, and Personal Lines liability. Claims are adjusted from initial contact through exposure assessment, recommendations, action planning, and settlement negotiation, while business development opportunities receive timely marketing and follow-up.
Key Responsibilities: Investigate claim causes and communicate solid client recommendations
Assess exposures and recommend appropriate reserves
Determine required investigations and prepare action plans
Negotiate fair and satisfactory settlements
Manage policyholder and claimant follow-up throughout claims
Requirements: Five or more years of relevant claims adjusting experience
Field experience is an asset
Ontario licensing required; multijurisdictional licensing is an asset
Ability to interpret complex legal documents and numerical calculations
Excellent listening, interviewing, negotiating, and communication skills
Use commercial liability knowledge, analytical judgment, and settlement expertise to deliver high-quality claims service with ClaimsPro.