01 Nov
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Thunder Bay Regional Health Sciences Centre
|
Northeastern Ontario
01 Nov
Thunder Bay Regional Health Sciences Centre
Northeastern Ontario
Client Specialist-TFT Finance Pt Billing
Posted Date: 10/29/2026
Closing Date: 11/5/2026
Job Details Job Title: Client Specialist-TFT Finance Pt Billing
Posted Date: 10/29/2026 Closing Date: 11/5/2026
Job Description
Ref# 26COP144
1 ‑ Temporary Full Time ‑Client Specialist
Finance Patient Billings
It is a condition of this posting that your home unit canaccommodate your temporary absence in the event
you are successful.
Why Join Us?
ImpactfulWork: Your leadership willdirectly influence the quality of care provided to our patients and the
efficiency of our operations, in a valuesbased team environment.
CompetitiveCompensation: We offer acomprehensive advantages package and competitive salary to attract
top talent.
Healthcare of Ontario Pension Plan (HOOPP): We are proud toparticipate in the Healthcare of Ontario
Pension Plan (HOOPP),offering our employees the security and peace of mind that comes with having
access to a pensionplan. We understand the importance of financial well‑being and believethat a strong
pension recognizes ouremployees, like you, and provides a stable foundation for your future as partof our
overall compensationpackage. When you join, you automatically contribute to the Plan each payperiod. As
your employer, we alsocontribute $1.26 for every dollar you contribute.
Joining our team means that you will be an integral part ofachieving our mission, vision and values.
Our Mission:
We provide quality Care to Patients and Families, supported andadvanced by research, innovation
and education that is responsive to the needs of the peoples ofNorthwestern Ontario.
Our Vision:
Exceptional care for every patient, every time.
Our Values:
Diversity,
Compassion, Excellence, Innovation, Accountability
About the role:
The Hospital strives to deliver care that is centred on patientsand families. Patient and Family Centred Care (PFCC)
is the provision of care that is respectful of, and responsive toindividual patient/family preferences, needs, and values
and ensures that those values guide all decisions. Creating acaring environment for patients and families ensures
continuity of care and fosters a learning environment. Applicantsare required to have a demonstrated knowledge,
understanding and commitment to this care philosophy.
Under the general direction of the Manager, Patient Billing, theClient Specialist, Patient Accounts is responsible for
all clerical and processing duties, patient, insurance andexternal agency contact in order to collect on all accounts
prior to 120 days of aging as well as other duties as may beassigned . Within defined procedures and time frames
the incumbent follows up with patients and/or insurance, conferswith the Manager, Patient Billing on aged accounts,
bad debts and adjustments as necessary to collect accounts andimprove processes. The critical success factor for
this position is accuracy, review, cooperation and productivity inproviding overall and designated assistance to the
office.
Qualifications:
- * Minimum Secondary School Graduation Diploma or equivalent.
- * Excellent oral and written communication and interview skills,including pleasant disposition, tact and ability to
- * communicate effectively with patients and others.
- * Excellent organizational skills for task completion andprioritization to meet deadlines under pressure and achieve
- * performance standards related to collection.
- * Sound knowledge of private insurance plans and other insuringagencies is required, with previous experience in a
- * computerized accounts receivable/collections system.
- * Proven speed, accuracy and proficiency in performingcalculations and keyboarding.
- * Proficiency in personal computer applications, Excel and Word ina networked Windows environment.
- * Must be bondable.
Salary Range: $28.208 to 28.879
We are committed to fostering an inclusive, equitable, andaccessible environment supporting diversity in our work setting to provide quality care where all feel valued, respected, and supported. We are dedicated to building a workforce reflective of the communities in which we live and serveand encourage Indigenous people, visible minorities, and persons with disabilities to apply and self‑identify. Upon request, accommodations due to a disability are available throughout the selection process. Additionally weare identified as an English/French speaking health sciences centre and encourage bilingual candidates to apply.
If there are no qualified applicants for the above position, theHospital may, at their discretion, train unqualified indi
📌 Client Specialist-TFT Finance Pt Billing (Northeastern Ontario)
🏢 Thunder Bay Regional Health Sciences Centre
📍 Northeastern Ontario