At Interac, we protect both — driving trust, security, and inclusion, so our digital economy thrives. Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day — across both digital and physical environments. As the backbone of Canada’s financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions. The Transformation & Adoption, Lead will report to the Leader, Solution Delivery Centre of Excellence (SD CoE). You will work closely with the Governance & Assurance, Intelligence & Insights, and Tooling & Platform Solutions teams within Solution Delivery. You will also partner with Product, Technology, Operations and Corporate Function leaders, People & Culture, organizational change partners, Scrum Masters, Product Managers, Project Managers and delivery teams. You will be the bridge between SD CoE strategy and enterprise execution, helping leaders and teams adopt new delivery capabilities and embed them as sustainable ways of working. Lead the rollout and enterprise adoption of SD CoE frameworks, standards and operating models across business and technology teams. Develop implementation and adoption strategies that translate strategic objectives into practical roadmaps, priorities and success measures. Coordinate transformation initiatives across multiple stakeholder groups and managing dependencies, risks, issues and adoption challenges. Identify and remove organizational barriers that could prevent successful implementation or sustained behavioural change. Guide leaders and teams on delivery excellence practices through coaching, facilitation, practical guidance and hands‑on enablement. Support adoption of Enterprise Delivery Framework processes and governance, including consistent delivery planning, execution, reporting and decision‑making. Partner with Governance,



Tooling and Analytics teams to drive integrated adoption while balancing enterprise consistency with business needs. Build trusted relationships across Product, Technology, Operations and Corporate Functions and aligning transformation activities with business objectives and operational readiness. Facilitate workshops, working sessions and leadership discussions that enable adoption, implementation and continuous improvement. Define and monitor adoption, maturity and value-realization measures; and using data toidentify risks and improvement opportunities. 10+ years of experience in project management, program management, delivery leadership, PMO, Agile transformation, operational excellence or a related discipline. ~ Proven experience leading enterprise-wide implementation and transformation initiatives from strategy through execution and sustainment. ~ Demonstrated experience driving organizational adoption, operational readiness and behavioural change across diverse stakeholder groups. ~ Strong facilitation, coaching, stakeholder engagement and influencing skills, including experience working with senior and executive leaders. ~ Solid operational planning, analytical and decision‑making capabilities, with the ability to manage dependencies, risks and competing priorities. ~ Experience defining adoption or maturity measures and using insights to improve implementation outcomes and value realization. ~ Experience in product delivery, technology delivery, financial services or enterprise transformation environments is preferred. ~ Experience with Agile, Lean, Product Operating Models or delivery governance frameworks is preferred. ~ PMP, Scrum Master, SAFe, Lean,



Prosci or an equivalent certification is considered an asset. ~ in Canada in a full‑time capacity. The hiring range for this position is $140,000 - $160,000, and you will also be eligible for our short‑term incentive plan. Generous vacation and wellness days to help you recharge Flexible hybrid work model for better work‑life balance Access to a free and confidential 24/7 employee & family assistance program to offer support for you and your immediate family Pregnancy and parental leave top‑up to support growing families Charitable donation matching with United Way to amplify your impact When you become part of our team, you’re joining a purpose‑driven organization that’s shaping the future of digital finance in Canada. Investing in the Future – Help us unlock digital prosperity for all Canadians. Inspiring Community – Work in an ecosystem where we lift each other up and rise together. Intentional Support – Enjoy flexible, supportive offerings that prioritize your total wellness. Additional Pre-Employment Requirements: To ensure the integrity of our organization, successful candidates will be required to complete background checks, which may include, Canadian Criminal Credit Check, Canadian ID Cross‑Check, Public Safety Verification, 5‑year Employment Verification, Education Verification, Credit Check, and Social Media Check. That’s why we are committed to providing fair and equitable employment opportunities for all individuals, without discrimination based on race, color, ancestry, ethnic origin, place of origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other characteristic protected by applicable law. If you require accommodation during any stage of the application or recruitment process, please contact us at [email protected] name and logo to promote fictitious employment opportunities. assumes no liability for any claims, losses, damages, expenses, or inconveniences arising from or related to these fraudulent activities.

📌 Transformation & Adoption, Lead (Toronto)
🏢 Interac
📍 Toronto