Security Operations Dispatch Coordinator (Quebec City)

Security Operations Dispatch Coordinator (Quebec City)

01 Nov
|
Commissionaires
|
Quebec City

01 Nov

Commissionaires

Quebec City

Lead daily dispatch coordination for security guards, vehicles, and equipment, supported by advanced organization and problem-solving skills. Work weekdays at 721 Boulevard Saint-Joseph.
This Field Services Coordinator position connects field employees, clients, Operations, and Human Resources. During this two-year term, you will help fill book-offs, open positions, staffing shortfalls, and short-term contracts. The work requires careful decisions involving urgency, qualifications, pay levels, contracts, policies, and collective agreements.
Key Responsibilities: Coordinate staffing coverage for book-offs and open positions
Authorize overtime when necessary to cover shifts
Plan logistics, training, and PPE for special events




Track employee requests through cross-functional resolution
Audit assignments, qualifications, and pay levels
Requirements: Previous dispatcher or call centre environment experience
Knowledge of security contracts and collective agreements
Fluent French and functional English
Secret clearance held or obtainable through government requirements
Solid MS Office, Excel, data extraction, and reporting abilities
Bring disciplined scheduling, emergency communication, and security coordination skills to Commissionaires’ field services team in Gatineau.

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📌 Security Operations Dispatch Coordinator (Quebec City)
🏢 Commissionaires
📍 Quebec City

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