We’re looking for motivated, engaged people to help make everyone’s journeys better.
Main Duties and Responsibilities: Monitors quality improvement projects
Audits implementation of quality system for effectiveness by verifying operation activities to Gate Gourmet, Customer and Regulatory specification
Monitors corrective action system
In conjunction with the QA Manager and QA Supervisor, implements the quality system detailed in the quality manual
Drives prevention vs. detection of defects
Coordinates actions to prevent the occurrences of nonconformities
Maintains customer compliance resolution
Responsible for the maintenance of key performance metrics for the Quality organization
Controls Food safety and Quality of processing and manufacturing within the business
Supports customer audits, government audits to meet compliance
Verifies and ensures company policies and procedures are followed
Ensures quality specifications and requirements are followed and met
Responsible for safety, quality and compliance to customer specification
Trains and monitors employees on proper work procedures to ensure maximum productivity and security with minimum labor and costs
Qualifications Education: Preferred college degree in related discipline and knowledge of Food Safety, HACCP and/or Quality Management
Work Experience: Experience in quality control practices (GMP's, SOP's, and HACCP) and quality program control an asset
Experience working in a high volume, manufacturing, food production, restaurant or catering environment or equivalent experience in the related field preferred




Experience working in the airline industry would be an asset
Job Skills: Minimum skill requirements: Intermediate level Microsoft office tool skills (Excel, Word)
Knowledge of quality auditing, inspection methods
Detail oriented
Strong organizational skills, able to prioritize responsibilities and multi-task
Strong interpersonal skills, interact well with multiple departments as required
Able to work with little supervision
Excellent reading, writing, and oral communication skills
Preferred skills: Excellent analytical skills
Basic statistics calculation, and/or mathematical comprehension
Project management skills
HACCP certified and/or Food Safety training a plus
gategroup is the global leader in airline catering, retail‑on‑board and hospitality products and services. gategroup provides passengers with superior culinary and retail experiences, leveraging innovation and advanced technology solutions. Headquartered in Zurich, Switzerland, gategroup delivers operational excellence through the most extensive catering network in the aviation industry, serving passengers from over 200 operating units in over 60 countries/territories across all continents. We work in an exciting industry – fast‑paced and ever‑changing. Industry trends and customer expectations are constantly evolving and it is critical that we are agile, innovative and ready for change - and our people are our driving force. We offer attractive opportunities to be part of this quick‑paced and truly international working environment.
For further information, please visit www.gategroup.com.

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📌 Quality Assurance Specialist (British Columbia)
🏢 Gate Gourmet
📍 British Columbia