Build stronger Resolver customer relationships through strategic account planning, customer loyalty, and technology-focused business problem solving.
As an Account Manager, you will serve assigned customers while growing their engagements with Resolver’s Security & Investigations solutions. Your work combines consultative selling, strategic planning, and customer-focused service. You will collaborate with internal stakeholders and help ensure customers receive requested products and services quickly.
Key Responsibilities: Act as point of contact for assigned customers
Encourage transparent conversations about customer needs
Find customer-centric solutions for key business needs
Collaborate internally to deliver consistent service
Support onboarding of recent customers
Requirements: Two to five years of related sales experience
Experience working in a SaaS company
Ability to anticipate customer needs and establish goals
Ability to facilitate rapport and value customer loyalty
Experience with marketing automation tools is an asset
Use relationship building, strategic planning, and solutions-based selling to expand Resolver customer engagements and support retention.

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📌 Resolver Customer Expansion Account Manager (Ontario)
🏢 Resolver, a Kroll Business
📍 Ontario