Customer Experience Representative London

Customer Experience Representative London

01 Nov
|
Trudell Healthcare Solutions
|
London

01 Nov

Trudell Healthcare Solutions

London

Deliver accurate customer service in London as a Customer Experience Representative using communication skills, order handling, and solutions-focused thinking.

Trudell Healthcare Solutions seeks a detail-oriented representative to maintain customer relationships and support internal teams. You will respond to inquiries, investigate concerns, coordinate information, and contribute insights that improve order fulfilment. The position also supports region-specific inside sales activities as required.

Key Responsibilities:

- Maintain customer satisfaction while responding proactively to orders and concerns
- Coordinate information exchange and maintain accurate data systems
- Advise personnel about delays, outstanding needs, and conflicts




- Facilitate resolutions while maintaining product and service quality
- Distribute approved quotes promptly and support special projects

Requirements:

- College diploma in Business or equivalent
- One to three years in customer experience
- Data entry and Microsoft suite proficiency
- English fluency and robust written communication
- ERP, e-commerce, AI, or healthcare experience preferred

Apply customer service, order investigation, data accuracy, and communication skills within Trudell Healthcare Solutions' London facility.

📌 Customer Experience Representative London
🏢 Trudell Healthcare Solutions
📍 London

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