Apply office procedures, customer service, and work-order skills as a Service Writer with Brandt Tractor Ltd in Edmonton. Support service operations.

This full-time Service Writer supports the Service Manager at Brandt’s Compact Construction Equipment location. The position maintains accurate, timely reports and records while coordinating customer updates, work orders, warranty claims, and service documentation. Microsoft Office, accounting knowledge, and mechanical terminology support the work.

Key Responsibilities:

- Respond promptly to internal and external customer inquiries
- Provide timely service-progress updates to customers
- Open, track, prepare, and close work orders
- Post time accurately and correct work-order entries
- Process warranty and product improvement claims

Requirements:

- Knowledge of office procedures
- Basic knowledge of accounting practices
- Experience with Microsoft Office Suite
- Ability to organize and direct workflow
- Solid customer service focus and multitasking ability

Bring customer service, documentation, and work-order coordination skills to Brandt Tractor Ltd’s Edmonton service department.

📌 Service Writer Edmonton Equipment
🏢 Brandt Group of Companies
📍 Edmonton