Support Uline’s business customers in Milton with fluent French-English communication, product knowledge, and thoughtful account assistance.
This full-time, on-site Customer Service Representative position serves customers Monday through Friday, from 9:30 AM to 6 PM. You will process orders, respond to account inquiries, recommend solutions, and resolve product, pricing, and shipping questions. Customer relationships develop across phone, email, and chat.
Key Responsibilities: Handle customer account inquiries with clear communication
Process orders using Uline’s world-class technology
Recommend products based on customer needs
Provide product, pricing, and shipping information
Support customers using Uline’s website and online ordering
Requirements: Fluency in spoken and written English and French
High school diploma or equivalent required
Bachelor’s degree preferred
Robust listening, communication, and problem-solving skills
Customer service experience welcomed but not required
Apply bilingual French-English communication and customer care strengths while supporting Uline orders, accounts, and solutions.