Lead five-star customer service and sales performance as an Operations Supervisor in a retail store management setting. Coach teams and manage the sales floor daily.

This management team member builds and retains a high-performing team of Dream Makers. The supervisor mentors, leads, and coaches while creating consistent customer service. The position supports sales plans, team productivity, payroll monitoring, inventory processes, and performance improvement across front of house and alterations.

Key Responsibilities:

- Lead and model a customer-first culture across roles
- Assign shifts and manage the sales floor actively
- Coach selling skills, behaviors, and processes
- Communicate daily sales goals through Chat Ins and Chat Outs
- Monitor inventory, receiving, repairs, and special orders

Requirements:

- High School Diploma or degree
- Two to four years of retail management experience
- Apparel or specialty store experience
- Prior computerized POS system experience
- Ability to stand, walk, and lift up to 25 pounds

Bring retail leadership, customer coaching, sales execution, and floor management skills to a five-star guest experience.

📌 Retail Customer Experience Supervisor (Winnipeg)
🏢 David
📍 Winnipeg