Serve BMO customers at 735 Goldstream Avenue through personal banking advice, transactions, and digital service guidance. No prior experience is necessary.
As a Customer Service Representative in Retail Banking Sales & Service, you will identify customer needs and support everyday banking. You will handle inquiries, recommend digital options, and refer customers to BMO colleagues. The work includes personal banking and credit card conversations, operational activities, and risk-conscious service.
Key Responsibilities: Welcome customers and complete banking transactions accurately
Identify needs and initiate referrals to BMO colleagues
Explain digital and self-serve banking options
Review profiles and discuss banking or credit card needs




Escalate complex customer situations when required
Requirements: No prior experience necessary; post-secondary education preferred
Knowledge of personal, commercial, and partner offers
Confidence using tablets, smartphones, online tools, and applications
Basic verbal, written, and organization skills
Robust interpersonal, listening, problem-solving, and collaboration skills
Bring customer focus, digital confidence, and sound judgment to BMO personal banking service at 735 Goldstream Avenue.

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📌 BMO Personal Banking Representative (British Columbia)
🏢 Bank N.a.
📍 British Columbia