Retail Manager – Closed Competition / Band Member Competition
River Cree Pharmacy Full Time

Job Purpose
The Manager is responsible for the operational efficiency, financial performance, and overall business operations of the Drug Mart, a retail convenience outlet located within the medical building alongside the pharmacy and clinic. The Drug Mart serves overnight and post-surgical patients, their families, and medical building staff and visitors, offering confectionary, frozen and fresh food, coffee and beverages, snacks, travel-size toiletries, and tobacco products. This role ensures compliance with all applicable regulatory requirements, oversees staff, manages inventory and financial processes, and supports the delivery of excellent, compassionate customer service while maintaining a safe, clean, and compliant work environment.

Education, Experience and Requirements
KEY RESPONSIBILITIES

Oversee the management and overall day-to-day business operations of the Drug Mart, located within the medical building alongside the pharmacy and clinic

Administer budgets and authorize financial transactions, including cash handling, deposits, accounts payable/receivable, and financial reporting

Prepare and analyze weekly and monthly sales reports and financial statements

Coordinate inventory management with the pharmacy.

Ensure compliance with all applicable regulatory requirements, including tobacco retail licensing, food safety and handling regulations, and age-verification requirements for restricted products

Manage inventory across all product categories — confectionary, frozen and fresh food, coffee and beverages, snacks, travel-size toiletries, and tobacco products — including ordering, stock rotation, monitoring expiry dates, and implementing pricing and discount strategies

Maintain proper food handling, storage,



and temperature control for frozen and fresh food items and beverage/coffee stations in accordance with health authority regulations

Ensure tobacco products are sold, displayed, and stored in compliance with provincial tobacco control legislation, including age verification and signage requirements

Monitor security procedures and theft prevention, and respond to incidents as required

Develop and implement marketing and merchandising strategies suited to patients, families, and medical building staff, ensuring compliance with tobacco advertising restrictions

Analyze consumer trends — including the needs of overnight and post-surgical patients and their families — to anticipate product demand and adjust inventory accordingly

Curate and stock convenience essentials for overnight hospital stays, such as travel-size toiletries, comfort items, and grab-and-go food options

Supervise staff, including scheduling, assigning duties, and performance management

Recruit, hire, onboard, train, and coach employees

Ensure compliance with company policies, procedures, and occupational health and safety requirements

Maintain a clean, welcoming, and compassionate environment appropriate to a healthcare setting serving patients and families

Ensure high levels of customer satisfaction and address concerns promptly and with sensitivity, given the medical context of many customers

Support staff during busy and overnight periods and contribute to daily operations

Coordinate with pharmacy, clinic, and medical building management on shared operations, traffic flow, and patient/visitor needs

Collaborate with other retail managers and leadership on operational improvements





Other related duties as assigned

REQUIRED QUALIFICATIONS

Valid Food Handler Certification.

Experience in establishing, managing and adhering to a budget.

Knowledge of food safety, health authority, and tobacco retail compliance requirements.

Knowledge of, or willingness to obtain, tobacco retailer licensing and compliance with provincial tobacco control regulations.

Significant experience leading a team in retail, convenience, and/or grocery environment.

ASSET QUALIFICATIONS

Post-secondary education in a related field.

Experience using a retail management/POS System.

Experience working in an Indigenous health service or with First Nations communities.

Experience working in healthcare, hospital-adjacent, or similarly sensitive customer environment.

CORE COMPETENCIES

Customer Service Orientation, with empathy and compassion for patients and families

Communication and collaboration

Planning, organization, and time management

Prioritization, adaptability, and accuracy under pressure

Attention to detail and accuracy

Confidentiality and professionalism

Adaptability and problem solving

Working Conditions
WORKING CONDITIONS

Retail workplace operating extended hours to serve overnight and post-surgical patients and their families; may include early morning, evening, overnight, and/or weekend shifts.

Exposure to a healthcare environment; must adhere to any infection control and building access protocols in effect for the medical building

May be required to sit and/or stand for prolonged periods of time.

May be required to travel.

Upon hire, the employee must sign a confidentiality agreement and provide the following documentation, which must be maintained as required:

Criminal Record Check/Police Information Check

Vulnerable Sector Check

Closing Date: November 4, 2026
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📌 Retail Manager – Closed Competition / B... New (Alberta)
🏢 Enoch Cree Nation
📍 Alberta