Customer service and order processing define this full time position at Sani Marc’s Edmonton branch. Work Monday to Friday during daytime hours.
As a Customer Experience Representative, you serve as the primary contact across Sani Marc’s three divisions. You respond to customer requests, process orders, promote products and systems, and notify account managers about issues. The role requires direct client communication experience, upselling, organization, and MS Office knowledge. You will work under the Customer Experience Supervisor while contributing independently and collaboratively.
Key Responsibilities: Process customer orders efficiently and within required timelines
Respond to returns, deliveries, stock, and pricing requests




Notify account managers about relevant customer concerns
Promote products and systems to potential customers
Suggest improvements to procedures and work methods
Requirements: High school diploma
At least two years’ direct phone communication experience
Strong communication and upselling skills
General knowledge of MS Office
Ability to manage inventory and annual inventory
Bring customer focus, order coordination, and communication skills to Sani Marc’s Customer Experience Representative position in Edmonton.

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📌 Customer Service Representative Edmonton (Alberta)
🏢 Sani Marc
📍 Alberta