Serve CIBC clients in office as a Client Engagement Associate, using customer service and financial processing skills in a banking centre.
As part of Personal and Business Banking, you will support everyday banking needs through client engagement, transactions, and digital banking guidance. You will explain basic products, identify specialist referrals, and connect clients with appropriate team members. The regular position requires 37.5 weekly hours.
Key Responsibilities: Answer client questions and assist with everyday banking transactions
Explain banking products and support basic product sales
Guide clients through mobile and online banking options
Identify specialist referral opportunities for client financial goals




Take accountability for client issues and solutions
Requirements: Customer service and client-first relationship approach
Financial services product knowledge and financial processing skills
Digital literacy with adaptable technology skills
Goal-oriented, curious, and motivated working style
Flexibility for evenings, weekends, and multiple banking centres
Use client engagement, digital literacy, and financial processing skills to support CIBC clients and banking centre success.

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📌 CIBC Client Banking Associate (Quebec City)
🏢 CIBC
📍 Quebec City