Position Details

Job Number: JR02677

Department: ON Structured Psychotherapy OSP Program

This position may be scheduled at any of the following sites:

West 5th Campus (Hamilton Mountain)

Job Type: Temporary (Fixed Term), Full time

Contract Duration: (If applicable) 18 months

Number of Positions: 1

Union: OPSEU Local 206

Hourly Rate (Min / Max): $36.24 - $40.25

Schedule

Work Days: Monday to Friday

Time of Day: Days

Shift: Hours - 7.5

Reason for Posting: Posting is for a role with an existing vacancy

Application Dates

Opening Date: 2026-10-29

Closing Date: 2026-11-05

Job Description

Position Summary

The Ontario Structured Psychotherapy (OSP) program aims to increase access to publicly funded evidence-based Cognitive Behavioural Therapy (CBT) and related approaches for Ontarians with depression anxiety and anxiety-related conditions.

The Ontario Structured Psychotherapy West Region (OSP West) program is jointly operated by St. Joseph’s Healthcare Hamilton (SJHH) and St. Joseph’s Health Care London.

For this position the applicant will be employed by SJHH and will be expected to support centralized screening intake triage and referral management for the OSP program across the entire Ontario West region.

The OSP Intake Worker will work in collaboration with the OSP West centralized intake team and be responsible for various screening intake triage and referral management processes including: reviewing and triaging referrals for suitability for OSP (including reviewing and interpreting clinical measures)



liaising with referral sources to obtain additional information when needed conducting risk assessments and safety planning as clinically indicated obtaining consent for participation in OSP completing brief telephone intake and triage interviews clinical documentation basic counselling to distressed caller basic system navigation and providing support to clinicians completing intake assessments.

This is a hybrid role that provides an prospect to work both virtually and on-site. SJHH and the OSP West program are committed to hiring individuals who represent the diversity of the population we serve. We strongly encourage applications from qualified candidates from all cultures Indigenous Black and racialized communities’ people with lived experience of mental health and/or addictions challenges people with diverse sexual and gender identities people living with disabilities and neurodivergent people.

SJHH and the OSP West program strive for adverse inclusive accessible and equitable workplace where all employees and volunteers feel valued and respected. As such it is critical that applicants possess a strong understanding of client-centered anti-racist anti-oppressive practice.

Qualifications

- Undergraduate degree in Clinical or Counselling Psychology Social Work Occupational Therapy or related health discipline.
- If eligible for registration member in good standing with relevant professional college/regulatory body (e.g.



Ontario College of Social Workers and Social Service Workers).
- Position requires a minimum of 1-2 years previous experience working in the mental health field including:
- Demonstrated knowledge and practiced skills in providing culturally safe and responsive mental health services to clients of diverse ethno-racial and cultural backgrounds is preferred.
- Preference will be given to bilingual English and French candidates.
- Experience working in a community-based or outpatient setting.

Other Knowledge Skills and Competencies

- Experience with screening intake triage and referral management processes in a mental health setting.
- Experience conducting risk assessments safety planning and crisis intervention.
- Experience conducting brief intake assessments in person and by telephone.
- Familiarity with clinical self-report screener measures (e.g. PHQ-9 GAD-7 etc.).
- Knowledge of diagnostic categories and criteria as listed in the Diagnostic and Statistical Manual of Mental Disorders (DSM-5) specifically those related to depression anxiety and anxiety-related conditions.
- Basic knowledge of structured psychotherapy treatment modalities utilized with the OSP program (e.g. Cognitive Behavioural Therapy (CBT) Cognitive Processing Therapy (CPT) etc.).
- Familiarity with a stepped-care clinical model.
- Knowledge of local and provincial mental health and addictions programs/services and experience providing service navigation based on client need and program availability.
- Demonstrated knowledge of relevant sections of legislation e.g. Mental Health Act Personal Health I

📌 OSP Intake Worker (Canada)
🏢 St. Joseph's Healthcare Hamilton
📍 Canada