Use guest service and organized judgment as a Hotel Front Desk Agent handling reservations, arrivals, departures, and telephone requests. Attention to detail supports accurate service.

This Front Desk Agent position manages essential hotel reception activities for arriving, staying, and departing guests. Duties include investigating and resolving complaints, assigning rooms, processing payments, and maintaining vacancy records. You will also provide facility information, area points of interest, special-needs assistance, and wakeup calls.

Key Responsibilities:

- Register arriving guests and assign rooms
- Process group arrivals, departures, charges, and payments
- Take, cancel, and change room reservations
- Investigate and resolve complaints and claims
- Answer telephones and relay calls and messages

Requirements:

- Attention to detail in a rapid-paced environment
- Dependability and sound judgment
- Organized approach to guest service
- Resourcefulness and teamwork
- Authorization to work in Canada

Apply your reservation, payment, complaint-resolution, and guest-service skills as a dependable Hotel Front Desk Agent.

📌 Hotel Front Desk Agent (Kamloops)
🏢 First Nations Job
📍 Kamloops