Business Systems Support Specialist (British Columbia)

Business Systems Support Specialist (British Columbia)

01 Nov
|
City of Abbotsford
|
British Columbia

01 Nov

City of Abbotsford

British Columbia

Support business systems for the City of Abbotsford with technical troubleshooting and user assistance in a full time Parks, Recreation and Culture position.
This experienced Business Systems Support Clerk provides administrative and technical support across departmental business processes. The position manages software support tickets, investigates system issues, responds to user inquiries, and supports in-house training. Technical computer literacy and sound priority decisions are essential.
Key Responsibilities: Guide users on departmental business systems and processes
Troubleshoot software applications and investigate system-related issues
Manage technical support tickets across various applications
Respond to user inquiries effectively and promptly




Support development and delivery of in-house training
Requirements: Completion of Grade 12 education
Post-secondary information technology or related courses
Minimum two years of business systems support experience
High degree of technical computer literacy
XplorRecreation, KACE, or Stone Orchard experience considered an asset
Apply business systems support, troubleshooting, ticket management, and training skills within Abbotsford’s Parks, Recreation and Culture Department.

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📌 Business Systems Support Specialist (British Columbia)
🏢 City of Abbotsford
📍 British Columbia

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