u003cbu003eAbout Us:u003c/bu003e
Weu2019re a carbon neutral food company on a purposeful journey to Raise the Good in Food through better nutrition, safer food and workplaces, more humane animal care, and environmental sustainability efforts that protect our planet. We care about our communities and commit to reducing food insecurity in Canada. Join us on the journey. Letu2019s build a better future, together.
Weu2019re passionate about food. For more than 100 years, weu2019ve made delicious, healthy protein that Canadians love under iconic national and regional brands, like Maple Leaf®, Schneiders®, and Greenfield Natural Meat Co.®. Weu2019re on a journey to become the most sustainable protein company – not just in Canada – but on earth.
We are carbon neutral.
We are one of the only food companies in Canada to set science-based targets.
Weu2019re a global food company with approximately 10,000 team members. We operate sites in 20+ locations across Canada. We also have locations in the U.S. and Mexico, and do business in Asia.
u003cbu003eA diverse and inclusive work environment:u003c/bu003e
Championing diversity and inclusion is a critical component to advancing our collective purpose and vision and living the Maple Leaf Leadership Values. We believe in building, investing in, recognizing, and rewarding remarkable people who value an inclusive workplace, embrace all forms of diversity, and commit to including every voice in our collaborative workplace. Weu2019re so much stronger when we know weu2019re accepted and valued for who we are and what we each bring to the workplace.
We thank all applicants for their interest in exploring employment opportunities with Maple Leaf Foods; however, only those selected for an interview will be contacted. Applicants may be subject to a background check and must meet the security criteria designated for the position.
Championing diversity and inclusion is a critical component to advancing our collective purpose and vision, living the Maple Leaf Leadership Values, and delivering winning results. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired; please contact our Talent Attraction Team at [email protected] .
Disclaimer: Please note that salaries posted on sites other than the MLF Careers Page are not a reflection of Maple Leaf Foods and are an estimated salary range provided by that particular job board. Maple Leaf Foods offers competitive wages and an attractive total rewards package, which will be discussed during an interview with our Talent Team.
We use Artificial Intelligence (AI) tools to support parts of our recruitment process. AI does not make hiring decisions; all decisions are made by human reviewers.
Job Description u003cbu003eThe Opportunityu003c/bu003e
As a member of the Supply Chain and Fulfillment Team, the Customer Supply Chain Representative (CSCR) is the primary point of contact for the order to delivery process for an assigned portfolio for MLF customers and the respective Customer Business Team (CBT).



The CSCR ensures a high level of customer satisfaction collaborating externally with our customeru2019s buyers and internally with cross-functional peers to mitigate supply issues and analyze data for opportunities that create shared value. Additional responsibilities include monitoring customer orders against expected draws on new product launches, batch allocating excess inventory, resolving delivery failures, and investigating customer penalties for overages, shortage and deductions.
Reason for vacancy: Existing Headcount
Base Salary:$47,000 - $69,000 CAD base pay annually
The above base salary reflects the target compensation for the position at the time of posting. The base salary offered may vary based on a variety of factors including skills, experience, education, training, job- related knowledge, and other organizational requirements. For part-time roles, salaries are adjusted according to scheduled hours.
u003cbu003eSnapshot of a Day-in-the-Life:u003c/bu003e
Manage customer orders requirements against our established lead times, minimum order quantities and shipping schedules.
Mitigate supply issues by aligning customer deliveries with up-to-date information on inventory re-supply.
Troubleshoot and resolve delivery failures as required.
Investigate customer invoice deductions for delivery overages, shortages, and damages, and resolve discrepancies by working closely with the Accounts Receivable (AR) Department
Utilize MLFu2019s truck building tools to create efficient outbound shipments and coordinate delivery appointments in collaboration with our customers and internal Transportation teams.
Provide daily order short reports to the CBT and customers.
Lead and participate in continuous improvement projects to find process efficiencies and create shared value, utilizing a structured Six Sigma tool set and approach.
Execute MLFu2019s recall procedures as required.
Identify and execute opportunities to ‘batch allocate’ excess inventory to orders, including negotiating with customers on the acceptance of these inventories.
Execute the ‘Available to Sell’ process in collaboration with our Sales Execution team for products on allocation due to a supply constraint.
Provide coverage on other CSCR account assignments from time to time.
Qualifications u003cbu003eWhat Youu2019ll Bring:u003c/bu003e
Post Secondary Education or equivalent work experience in Customer Supply Chain, Planning, Transportation or Procurement
Proficiency in Microsoft Office applications, particularly in Excel, and experience with ERP systems, preferably SAP.
Excellent communication skills, both verbal and written,



with the ability to communicate effectively with internal and external stakeholders at various levels.
Strong analytical skills, with the ability to use multiple data sources to draw insights and create recommendations.
A customer-focused mindset, with the ability to anticipate customer needs, build rapport, and deliver exceptional customer service and satisfaction.
A team player with the ability to collaborate and cooperate with cross-functional peers and support the teamu2019s goals and objectives.
A continuous improvement mindset, with the ability to identify and implement process improvements and best practices.
Strong alignment with Maple Leafu2019s Values
Bilingual (English/French) is an asset
Additional Information u003cbu003eWhat We Offer at Maple Leaf Foods:u003c/bu003e
Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America.
An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best.
Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment.
Defined Contribution Pension Plan with company matching that starts on your first day of employment.
Learning and development opportunities, including workshops, ‘speaker series’ events, and resources that allow you to develop your skills and progress your career.
Comprehensive tuition reimbursement program that supports continuous learning and development of our team members through investment in eligible degrees, diplomas, qualified certification, or trades programs.
Supporting our deep commitment to community impact, we offer up to two paid days annually to volunteer at a cause of your choice.
We thank all applicants for their interest in exploring employment opportunities with Maple Leaf Foods; however, only those selected for an interview will be contacted. Applicants may be subject to a background check and must meet the security criteria designated for the position.
Championing diversity and inclusion is a critical component to advancing our collective purpose and vision, living the Maple Leaf Leadership Values, and delivering winning results. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired; please contact our Talent Attraction Team at [email protected].
Disclaimer: Please note that salaries posted on sites other than the MLF Careers Page are not a reflection of Maple Leaf Foods and are an estimated salary range provided by that particular job board. Maple Leaf Foods offers competitive wages and an attractive total rewards package, which will be discussed during an interview with our Talent Team.

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📌 Customer Supply Chain Representative (Ontario)
🏢 Maple-Leaf-Foods-3d9889c
📍 Ontario