Personal Banking Associate Montréal (Quebec City)

Personal Banking Associate Montréal (Quebec City)

01 Nov
|
TD
|
Quebec City

01 Nov

TD

Quebec City

Serve TD customers in Montréal through banking advice, digital education, and thoughtful problem resolution within a branch setting. Help clients navigate everyday financial needs with confidence.
As a Personal Banking Associate, you will support customers with service transactions, new accounts, investment advice, and banking solutions. You will understand their needs, guide them to appropriate contacts, and help deliver a positive customer experience. The role requires customer experience skills, banking knowledge, and sound judgement with confidential matters.
Key Responsibilities: Engage customers in advice needs and service transactions
Educate customers about mobile, ATM, and online banking
Guide customers toward appropriate banking contacts and solutions




Support scheduled cash and non-cash transactions
Complete business processes and accurate documentation
Requirements: High School diploma and/or one year relevant experience
Complete Investment Funds Canada certification within 90 days
Use MS Office, branch software, and internet proficiently
Knowledge of banking solutions and processes
Robust communication, organization, and time management skills
Bring customer service, banking knowledge, and digital education skills to TD’s Personal Banking Associate role in Montréal.

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📌 Personal Banking Associate Montréal (Quebec City)
🏢 TD
📍 Quebec City

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