Support member and client experience at Desjardins through personalized banking advice, digital guidance, and attentive service. French is required for this position.
As an Advisory Agent, Member and Client Experience, you help members and clients feel welcome, address their needs, and support financial empowerment. You advise on banking transactions, promote Desjardins products and services, and recommend suitable distribution channels. You also identify business opportunities and refer specialized needs.
Key Responsibilities: Support members using technological tools and applications
Provide advice about banking transactions and operations
Promote Desjardins products, services, and distribution channels
Assist with fraud or irregularities and refer appropriately
Follow compliance, security, and risk management rules
Requirements: High school diploma in a related field
Minimum two years of relevant experience
Knowledge of French is required
Effective communication and customer focus
Tech savvy and adaptable approach
Bring customer focus, digital guidance, and banking transaction support to Desjardins member and client services.

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📌 Desjardins Member Experience Advisory Agent (Quebec City)
🏢 Desjardins
📍 Quebec City