Apply office procedures, customer service, and work-order skills as a Service Writer with Brandt Tractor Ltd in Edmonton. Support service operations.
This full time Service Writer supports the Service Manager at Brandt’s Compact Construction Equipment location. The position maintains accurate, timely reports and records while coordinating customer updates, work orders, warranty claims, and service documentation. Microsoft Office, accounting knowledge, and mechanical terminology support the work.
Key Responsibilities: Respond promptly to internal and external customer inquiries
Provide timely service-progress updates to customers
Open, track, prepare, and close work orders
Post time accurately and correct work-order entries
Process warranty and product improvement claims
Requirements: Knowledge of office procedures
Basic knowledge of accounting practices
Experience with Microsoft Office Suite
Ability to organize and direct workflow
Strong customer service focus and multitasking ability
Bring customer service, documentation, and work-order coordination skills to Brandt Tractor Ltd’s Edmonton service department.
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📌 Service Writer Edmonton Equipment (Alberta)
🏢 Brandt Group of Companies
📍 Alberta
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