Coordinate patient access at the CWC PCN Primary Care Centre using appointment booking, referrals, and electronic medical records. Work in Calgary with variable casual shifts.

This Medical Office Assistant provides administrative support to the clinical team at a referral-based primary care clinic. The centre offers appointments within 24 hours for eligible patients whose doctors belong to the CWC PCN. Duties span patient reception, physician support, billing, records, and clinic readiness. Casual availability includes weekdays, weekends, and evenings, with shifts varying according to clinic need. At least one monthly shift is required when reasonably available.

Key Responsibilities:

• Receive, greet,
  
  
  
  and direct patients and visitors
• Book recent and follow-up appointments
• Fax visit notes and consult letters
• Support physician billing and collect payments
• Maintain clinic supplies and waiting-area support

Requirements:

• Medical Office Assistant or Unit Clerk credential required
• Front desk or customer service experience required
• EMR experience required
• Billing code knowledge considered an asset
• Microsoft Office experience considered an asset

Use patient coordination, administrative accuracy, and EMR skills to support daily primary care services at CWC PCN.