Lead daily optical retail operations at Specsavers Mayfair Shopping Centre in Victoria, using team leadership and customer service expertise. Evening and weekend work required.
As Store Manager, you will oversee retail operations and partner with optical and clinical teams. You will manage staffing, scheduling, inventory, customer service, product education, and team development. Your work supports personalized advice, integrated customer care, and Specsavers standards.
Key Responsibilities: Manage staffing, scheduling, inventory, and daily store operations
Coach optical staff on technical and customer service skills
Collaborate with optical and retail teams on customer care
Analyze performance metrics and implement continuous improvement strategies
Educate customers about frames, lenses, treatments, and promotions
Requirements: Hold a valid provincial Dispensing Optician License
Be registered with the College of Opticians
Experience managing store operations and business performance
Ability to motivate teams and deliver excellent technical standards
Flexibility to work retail hours and evenings
Bring optical leadership, operational discipline, and customer relationship skills to Specsavers’ Victoria store while supporting exceptional eyecare experiences.
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📌 Optical Store Manager Victoria (British Columbia)
🏢 Specsavers
📍 British Columbia
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