Coordinate police, ambulance, and fire units while using radio, telephones, and computer terminals during shiftwork. Clear communication supports urgent public safety information.

Under shift supervisor direction, the Public Safety Dispatcher handles complaints, service requests, and emergency messages. The position records occurrences, incidents, emergency medical system reports, run reports, and correspondence logs. Daily work requires accurate information transmittal and sound judgment.

Key Responsibilities:

- Dispatch police, ambulance, and fire units
- Operate two-way radio, telephones, and computer terminals
- Handle complaints and service requests
- Transmit emergency information accurately and promptly
- Enter occurrences, reports, incidents, and correspondence logs

Requirements:

- High school diploma or equivalent
- Explicit criminal records check
- At least 21 years of age
- CPR/First Aid certification
- Minimum typing speed of 25 words per minute

Use active listening, clear communication, computer proficiency, and judgment to support emergency services as a Public Safety Dispatcher.

📌 Emergency Services Public Safety Dispatcher (Quebec City)
🏢 Joinamps
📍 Quebec City