Use mental health intake, triage, and risk assessment skills as an OSP Intake Worker in a hybrid Hamilton position. Support clients across Ontario West.
St. Joseph’s Healthcare Hamilton employs this full time, temporary worker within the Ontario Structured Psychotherapy West Region program. The position supports centralized screening, intake, triage, and referral management. It involves clinical measures, telephone interviews, safety planning, service navigation, and documentation.
Key Responsibilities: Review referrals against standardized OSP eligibility criteria
Conduct telephone intake and triage interviews
Complete risk assessments and safety planning
Document referral, clinical, and scheduling information
Provide basic counselling and service navigation
Requirements: Undergraduate degree in a related health discipline
One to two years’ mental health experience
Experience with screening, intake, triage, and referrals
Knowledge of PHQ-9, GAD-7, and related measures
Fluent written and verbal English and French
Apply mental health screening, telephone intake, and risk-management expertise supporting evidence-based psychotherapy access throughout Ontario West.

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📌 Mental Health Intake Worker (Ontario)
🏢 St. Joseph's Healthcare Hamilton
📍 Ontario