TD Banking Customer Experience Associate (Ontario)

TD Banking Customer Experience Associate (Ontario)

01 Nov
|
TD
|
Ontario

01 Nov

TD

Ontario

Deliver accurate financial transactions and thoughtful banking advice as a Customer Experience Associate with TD Canada Trust in Grand Bend, Ontario. This part-time role offers 15 hours weekly.
At TD Canada Trust, you will support Personal & Commercial Banking customers through deposits, withdrawals, bill payments, and solution recommendations. You will understand customer needs, resolve concerns, and provide explicit guidance while following procedures, regulations, and TD’s Code of Conduct and Ethics. Training and onboarding are provided.
Key Responsibilities: Process deposits, withdrawals, and bill payments accurately
Determine customer needs and recommend suitable banking solutions
Resolve concerns and escalate non-standard activities




Promote banking solutions and complete business processes promptly
Deliver quality experiences and suggest operational improvements
Requirements: High School diploma and/or one-plus years of relevant experience
Undergraduate degree or equivalent is an asset
Strong administration, organization, planning, and time management skills
Working knowledge of Microsoft Word, Excel, Outlook, and internet
Accurate, detail-oriented communication with diverse customers
Bring customer experience, transaction accuracy, and banking solution skills to TD Canada Trust’s Grand Bend branch.

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📌 TD Banking Customer Experience Associate (Ontario)
🏢 TD
📍 Ontario

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