Deliver client service and transaction support at CIBC’s Trail banking centre while guiding clients toward digital banking options. This is an on-site role.
As a Client Engagement Associate, you’ll support Personal and Business Banking clients with everyday needs. Use financial product knowledge, problem solving, and interpersonal communication to answer questions, complete transactions, and connect clients with suitable CIBC specialists.
Key Responsibilities:
- Help clients manage accounts and banking products
- Answer questions and complete transaction services
- Explain digital banking options and mobile applications
- Support sales of basic banking products
- Identify specialist referral opportunities for client goals
Requirements:
- Client-first approach with empathy and authenticity
- Goal-oriented mindset focused on meaningful outcomes
- Solid curiosity and willingness to learn
- Digital literacy and adaptability with evolving technologies
- Flexibility for evenings, weekends, and nearby banking centres
Bring client service, financial products knowledge, and digital literacy to CIBC’s Trail banking centre team.
📌 Client Engagement Associate Banking (Trail)
🏢 CIBC
📍 Trail