Job Description

Together, we are Marken, UPS Healthcare Precision Logistics. As the clinical and advanced therapy part of UPS Healthcare, we reach patients faster, with greater scalability and access to new pathways throughout the supply chain. With our One UPS advantage and comprehensive service portfolio, including Polar Speed's in-network pharmacies, we are optimally positioned to keep our clients competitive in an increasingly complex market.

Main Duties and Responsibilities

- Ensures shipments are prepared in accordance with Special Instructions and expedited on time and within required specifications
- Ensures appropriate packaging provision, (Credo & Bio boxes and Dry Vapor shippers) are completed in a timely manner, being supported by the Operations Supervisor
- Collaborates with management and department personnel throughout Marken to ensure that capabilities are available to meet client and service demands
- Delivery of exceptional service to both external and internal clients
- Performs tasks in full compliance with regulatory and trade laws and processes
- Supervises third parties (local agents, airlines, suppliers, etc.) to ensure compliance and expectations
- Contributes towards corporate initiatives and incorporating network best practices
- Develops and implements strategic plans in cooperation with the LATAM and Global Marken leadership teams
- Organizes/maintains inventory and storage area
- Measures and reports the effectiveness of warehousing activities
- Assures client expectations are met and exceeded
- Maintains quality service by establishing and enforcing organizational standards
- Satisfies and builds loyalty with external and internal clients

Requirements





- Operations experience in healthcare supply chain, services and logistics
- Demonstrated process improvement, planning and execution skills
- Strategic thinking ability
- Good organizational and time management skills
- Working knowledge of IATA regulations, including Transportation of Dangerous Goods
- Requires specific skills and knowledge in the use and application of proprietary software, Internet and MS Office applications (Excel)
- Good problem-solving skills are required in identifying/alerting others to operational problems
- Excellent communications skill (both verbal and written) required to convey/clarify information
- Unquestionable character and integrity
- This role will require weekend work

Responsibilities

- Load and unload shipments for delivery.
- Knowledge of and abide by all safety, security, and operating procedures for pickup and delivery of customer packages and operating motor vehicles including remaining in compliance with all Federal, state, and local laws.
- Scan information on airbills and manifests.

Compensation & Perks

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $17.45 per hour to $28.35 per hour. Pay is based on several factors including but not limited to,



market location and may vary depending on job-related knowledge, skills, and education/training and a candidate’s work experience.

Hired applicants may be eligible for Medical/prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick and Family and Medical Leave time as required by law.

- Medical/prescription drug coverage
- Dental coverage
- Vision coverage
- Flexible Spending Account
- Health Savings Account
- Dependent Care Flexible Spending Account
- Basic and Supplemental Life Insurance & Accidental Death and Dismemberment
- Disability Income Protection Plan
- Employee Assistance Program
- 401(k) retirement program
- Vacation
- Paid Holidays and Personal time
- Paid Sick and Family and Medical Leave time as required by law

The company offers the following benefits for this position, subject to applicable eligibility requirements.

- Medical/prescription drug coverage
- Dental coverage
- Vision coverage
- Flexible Spending Account
- Health Savings Account
- Dependent Care Flexible Spending Account
- Basic and Supplemental Life Insurance & Accidental Death and Dismemberment
- Disability Income Protection Plan
- Employee Assistance Program
- 401(k) retirement program
- Vacation
- Paid Holidays and Personal time
- Paid Sick and Family and Medical L

📌 Service associate M-F 9am-5:30pm PST (Canada)
🏢 United Parcel Service
📍 Canada