Welcome growing families to Carter's with customer service expertise and knowledge of children's apparel, product features, and perks. Support positive shopping experiences.
As a Sales Associate, you become the first face of Carter's for parents and grandparents. You will introduce baby essentials, support school preparation, and assist families through parenting milestones. The role uses customer engagement, communication, omnichannel assistance, and point-of-sale skills. You will also explain promotions and the brand loyalty program.
Key Responsibilities: Welcome customers and explain product styles, features, and benefits
Resolve customer issues proactively in a busy retail environment
Assist with omnichannel needs for positive shopping experiences
Execute and expedite point-of-sale register transactions
Replenish floors, process shipments, and maintain store cleanliness
Requirements: Positive, solutions-oriented mindset
Demonstrated customer service and engagement skills
Professional verbal and written communication skills
Ability to manage multiple tasks simultaneously
Ability to lift 40 pounds and stand or walk extensively
Apply customer service, communication, and retail transaction skills while supporting families across Carter's children's apparel stores.