01 Nov
|
Trudell Healthcare Solutions
|
Ontario
01 Nov
Trudell Healthcare Solutions
Ontario
Deliver accurate customer service in London as a Customer Experience Representative using communication skills, order handling, and solutions-focused thinking.
Trudell Healthcare Solutions seeks a detail-oriented representative to maintain customer relationships and support internal teams. You will respond to inquiries, investigate concerns, coordinate information, and contribute insights that improve order fulfilment. The position also supports region-specific inside sales activities as required.
Key Responsibilities: Maintain customer satisfaction while responding proactively to orders and concerns
Coordinate information exchange and maintain accurate data systems
Advise personnel about delays, outstanding needs, and conflicts
Facilitate resolutions while maintaining product and service quality
Distribute approved quotes promptly and support special projects
Requirements: College diploma in Business or equivalent
One to three years in customer experience
Data entry and Microsoft suite proficiency
English fluency and robust written communication
ERP, e-commerce, AI, or healthcare experience preferred
Apply customer service, order investigation, data accuracy, and communication skills within Trudell Healthcare Solutions' London facility.
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📌 Customer Experience Representative London (Ontario)
🏢 Trudell Healthcare Solutions
📍 Ontario