Maintain dental equipment for Medline Canada customers through troubleshooting and repair. Support installations, maintenance contracts, and dependable client service.
This Service Technician ensures customer on-site dental equipment operates properly. The work includes diagnosing issues, repairing and calibrating equipment, and supporting recent installations. You will communicate recommended repairs, complete work orders, and coordinate service information with Sales Representatives and Service Coordinators.
Key Responsibilities: Respond promptly to customer service requests
Diagnose, adjust, repair, and calibrate dental equipment
Document equipment issues, repairs, and completed work orders
Support installations and verify manufacturer specifications
Sell and follow through on maintenance contracts
Requirements: Ability to communicate equipment issues and recommended repairs
Ability to arrange required parts, supplies, and tools
Ability to maintain appropriate vehicle inventory
Commitment to reporting incidents, injuries, and near misses
Willingness to participate in ongoing educational programs
Apply technical troubleshooting, repair, calibration, and customer service skills while supporting dental equipment for Medline Canada clients.