Bring Accident Benefits claims expertise to Aviva’s hybrid Healthcare Services team, interpreting coverage and supporting timely, equitable claim resolutions.
As a Healthcare Service Advisor, you will handle sophisticated Accident Benefits claims within your authority, knowledge, and expertise. The work includes contracts, reserves, investigations, customer education, legislation, and settlement negotiations. You will also support service quality and professional development.
Key Responsibilities:
- Interpret insurance contracts and resolve policy coverage questions
- Establish and adjust reserves under corporate guidelines
- Handle Accident Benefits claims within assigned authority
- Obtain reports, examinations, statements, and specialist information
- Educate customers about auto reforms and Premiere Healthcare
Requirements:
- Two or more years handling Accident Advantages claims
- College diploma, associate degree, or similar experience
- CIP designation or progress toward CIP for licensing
- Excellent customer service and communication skills
- Organization and adaptability across computer programs and databases
Use claims handling, communication, and coverage interpretation skills to support Aviva customers and providers through complex Accident Benefits files.
📌 Healthcare Services Accident Benefits Advisor (London)
🏢 Aviva
📍 London