Serve CIBC clients in office as a Client Engagement Associate, using customer service and financial processing skills in a banking centre.

As part of Personal and Business Banking, you will support everyday banking needs through client engagement, transactions, and digital banking guidance. You will explain basic products, identify specialist referrals, and connect clients with appropriate team members. The regular position requires 37.5 weekly hours.

Key Responsibilities:

- Answer client questions and assist with everyday banking transactions
- Explain banking products and support basic product sales
- Guide clients through mobile and online banking options
- Identify specialist referral opportunities for client financial goals
- Take accountability for client issues and solutions

Requirements:

- Customer service and client-first relationship approach
- Financial services product knowledge and financial processing skills
- Digital literacy with adaptable technology skills
- Goal-oriented, curious, and motivated working style
- Flexibility for evenings, weekends, and multiple banking centres

Use client engagement, digital literacy, and financial processing skills to support CIBC clients and banking centre success.

📌 CIBC Client Banking Associate (Quebec City)
🏢 CIBC
📍 Quebec City