Senior Technical Delivery Manager
- Web & Cloud Platforms Our Technology team wakes up every day with one goal in mind
- connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. As Senior Technical Delivery Manager, you will build and lead high-performance engineering teams that deliver and run our Web, Services, Middleware and Cloud Native platforms. You will own the full lifecycle, from strategy and architecture through delivery and day-to-day operations, using up-to-date technologies such as React, Angular, Node.js, Java/Spring Boot and .
NET, deployed on AWS, Azure or Google Cloud with Kubernetes and serverless services. This is a leadership role with two equal mandates: drive innovation at the core of how we build, and achieve operational excellence in how we run. You will set engineering direction, grow managers and senior engineers, and deliver industry-standard, secure and scalable solutions that let our customers self-serve. You will partner with senior leadership to align technology investment with business outcomes. Build, lead and grow high-performance delivery teams, including managers and technical leads. Own the strategy and roadmap for Web, Services, Middleware and Cloud Native platforms. Oversee architecture, integration and code quality to industry standards, including APIs, microservices and GraphQL. Lead cloud-native build and migration, with strong DevOps, automation and cost control. Own operational excellence: availability, SLOs, incident management,



monitoring and root cause analysis. Partner with Product, Design, Data, Security and Operations, and present strategy and trade-offs to senior leadership. Cloud experience (required): hands-on depth with at least one major cloud platform (AWS, Azure or GCP), including PaaS, containers and Kubernetes, serverless and cloud-native architecture patterns. Proven record of building and leading high-performance engineering teams, including managing managers, in an enterprise environment. Strong expertise across web application frameworks (React, Angular or Vue on the frontend; Node.js, Java/Spring Boot on the backend), backend services and APIs, microservices and middleware. Solid knowledge of integration and middleware technologies: Mature DevOps and SRE practice: CI/CD, infrastructure as code, observability, SLOs and incident management. Strong leadership in Agile delivery at scale, with a track record of shipping quickly without compromising quality or stability. Data-driven, KPI-focused approach, using tools such as 5-why analysis, A/B testing and performance benchmarking. Ability to balance innovation with operational stability, cost and risk. Excellent communication, with the ability to influence senior leaders and translate complex engineering topics into business value. Knowledge of authentication and identity platforms, such as Okta, Microsoft Entra ID, Ping Identity, ForgeRock or Auth0.



Familiarity with customer identity (CIAM), MFA and zero-trust security models. Bachelor's or Master's degree in Computer Science, Engineering or a related technical field. 10+ years of experience in software engineering and technical delivery, including 5+ years leading engineering teams and 3+ years managing managers or multiple squads. Proven delivery of web, services, middleware and cloud-native solutions at enterprise scale. A track record of running production platforms with measurable gains in reliability, performance and cost. A passion for digital transformation and a demonstrated ability to deliver innovative solutions that improve customer experience. We believe in investing in our people and helping them reach their potential as valuable members of our team. Competitive salary & annual bonus. Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs. Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores. Company matching contributions to charities you support. Employee & family assistance program. Virtual Healthcare. Our commitment to diversity: To protect our people, brand and assets, a pre-employment background check will be conducted. Schedule:Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Travel

Requirements:
Canadian Criminal Record Check Posting Category/Function: Digital & eCommerce To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance

📌 Senior Technical Delivery Manager (Toronto)
🏢 Rogers Communications
📍 Toronto