Technical expertise and customer service define this IT Technician contract with TERMONT in Montreal West, supporting two port terminals. This full time, one-year temporary position provides first-contact support for unionized and non-unionized employees. You will analyze requests, troubleshoot equipment, maintain system reliability, and support operational availability. French and English proficiency is required for user assistance.

Key Responsibilities
Receive and analyze support requests in person, by phone, or email Prioritize requests and follow service-level requirements through resolution Diagnose issues and implement timely technical solutions Install, configure, maintain, and troubleshoot equipment and peripherals Support business systems,



network equipment, and operational facilities

Requirements:
Education in information technology, technical support, or related field Relevant experience supporting users and troubleshooting equipment Knowledge of workstations, peripherals, systems, and network equipment Strong customer service and problem-solving skills Proficiency in written and spoken French and English Apply your IT support, troubleshooting, and customer service expertise while maintaining reliable technology across TERMONT’s terminals.

📌 IT Support Technician (Canada)
🏢 SSA Marine
📍 Canada