Personal Insurance Service Associates use Excel, Word, and organization skills in Calgary, Edmonton, Red Deer, or Sylvan Lake. This is full-time and permanent.
At Acera Insurance, this service associate supports the Personal Insurance team alongside Client Advisors. The work includes screening applications, updating insurance portals, processing policy transactions, and maintaining broker relationships. Prior insurance experience is not required, while office experience and Microsoft Office confidence are specified.
Key Responsibilities: Review and screen new personal insurance applications
Enter application information accurately into insurance portals
Process renewals, policy changes, cancellations, and reinstatements




Record and communicate policy changes clearly
Bill accounts and maintain broker relationships
Requirements: Experience in an office environment
Strong Excel and Word skills
Confident use of Microsoft Office Suite
High attention to detail and organizational ability
Ability to prioritize changing workloads collaboratively and independently
Bring solid computer skills, careful policy administration, and organized task management to Acera Insurance’s Personal Insurance team.

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📌 Personal Insurance Service Associate (Alberta)
🏢 Acera Insurance Services
📍 Alberta