Symbol of elegance and authentic luxury with its sophisticated and timeless Collections, CELINE is a French Leather-Goods and Couture House, driven by a strong artistic and holistic vision. CELINE’s ambition is to be one of the most iconic luxury brands worldwide. To make this vision a reality we are looking for agile, passionate and authentic personalities who are eager to evolve in a highly creative and challenging environment. CELINE is currently seeking a STORE MANAGER to join it’s Toronto boutique. The Store Manager is responsible for overall management of the store, staff, merchandise, and customer service. They will also be responsible for achieving sales objectives, maintaining, and achieving high operational and merchandising standards and goals, building highly motivated teams, and developing associates to the next level. Maintain a clear and effective store organization (by support functions and product categories) Communicate on all organizational changes within the store Recruitment and Induction: Engage in the recruiting process of staff along with Human Resources and Regional Manager Identify individual staff strengths and areas of improvement through the Retail OMR process with the guidance of Human Resources Evaluate individual staff performance through MPP process Customer Service: Assist sales associates with various customer service issues: repairs, returns, defective merchandise, dissatisfied customers Coach and develop the team to maintain the highest degree of customer service every day Use Retail Pro and its inventory management functions Provide monthly qualitative and quantitative business reports as stipulated by the NY management team Maintain positive relationship with members of corporate office, regional office, mail office,



repair facility and other stores via administering follow-up and paperwork in an accurate and timely fashion Full Profit and Loss responsibility for the store, with particular attention given to controllable expenses and sales plan Manage Stock Associate to maintain proper SKU levels, dollar levels and model stocks using current P.
It is the obligation of the manager to be fully trained in these systems and to ensure that the staff is proficient as well Cycle/Physical inventory requirements must be met as set by NY management Implements directives from corporate office Store Appearance: Monitor the general appearance of the store: cleanliness, store maintenance, organization and tidiness of sales area and back-of-house Ensure that key documents such as working contracts and invoices are kept in store Create staff work schedules and ensure appropriate store coverage Manage planning of paid holidays, absences, and report accordingly Continuously empower sales staff and ensure principles of Céline customer service are followed Drive sales to meet or exceed sales budgets Find opportunities to and aid sales associates in fortifying client relationships through clienteling Follow on a day-to-day basis the sales performance of the store, and a monthly basis the sales performance of the sales associates Product Category Management: Understand and explain store performance by category as well as its mix (lines, functions,



collections, etc.) Store Visuals: ~ Maintain merchandising standards as set forth by corporate visual department in partnership with the Visual Merchandiser Supervise store personnel and carry out company policies Identify & own all store recruitment needs. Recruit, assess, & interview talent and partner with Regional & HR when needed Exhibit strong interpersonal skills in dealing with staff, peers, supervisors and the NY and Paris corporate office Coach and develop employees in all areas of performance and lead full MPP responsibility Position requires minimum of 7-10 years in store management experience; Computer literate; learn and use various software packages Customer service oriented Languages: Foreign Languages a plus The compensation for this position ranges from CAD $120,000-$150,000K annually . In addition, there is a comprehensive benefits package including: medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks, and a retirement plan with employer contribution We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard. We are committed to the prevention of all discrimination, providing equal opportunities to all applicants irrespective of gender, gender expression, disability, origin, background, religious beliefs or sexual orientation or any other basis protected by law. CELINE recruits and recognizes all types of talent and singularities. At our Maison,

we offer
a generous advantages package including medical insurance, bonus structure, paid time off, holiday pay, 401k, automatic employee contribution, and mor

📌 Temp Store Manager (Canada)
🏢 LVMH
📍 Canada