Deliver accurate financial transactions and thoughtful advice as a Customer Experience Associate with TD Canada Trust in New Hamburg, Ontario.
Working in Personal & Commercial Banking, you will support frontline customer service for existing and prospective TD customers. The role combines deposits, withdrawals, bill payments, customer needs assessment, and banking solution recommendations. You will also address concerns, promote services, and complete processes accurately.
Key Responsibilities: Process deposits, withdrawals, and bill payments
Understand customer needs and recommend suitable banking solutions
Resolve concerns and escalate non-standard activities
Promote banking solutions and complete business processes
Provide clear advice on banking solutions and processes
Requirements: High School diploma and/or one year relevant experience
Undergraduate degree or equivalent is an asset
Robust administration, organization, planning, and time management skills
Working knowledge of Microsoft Word, Excel, Outlook, and internet
Accurate, detail-oriented communication with diverse customers
Bring customer experience, transaction accuracy, and banking advice skills to TD Canada Trust’s New Hamburg branch team.
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📌 TD Customer Experience Associate Banking (Ontario)
🏢 TD
📍 Ontario